“Outcomes rarely turn on grand gestures or the art of the deal, but on whether you’ve sent someone a thank-you note.” –Bernie Brillstein, The Little Stuff Matters Most
Is this no longer true? I’ve noticed a disturbing trend — the demise of the thank-you note (handwritten or electronic).
When did people stop writing thank-you notes? Isn’t it basic business etiquette? For example, if you are invited to a business lunch, shouldn’t you follow up with a thank-you note or email? And shouldn’t you send one after a job interview?
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I believe there are some customs worth preserving, no matter the generation or the advances in technology. When the seemingly small acts of thoughtfulness and politeness fall by the wayside, we’re in trouble.
Am I overreacting or being too old fashioned? Are thank-you notes no longer required or desired in business? Are they so disruptive to our workday that we don’t care to receive them? Thoughts, anyone?Hasta la próxima,
Jackie
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